Shipping policy

Where we deliver

We deliver to the United Kingdom, the European Union and selected international destinations. The countries available are shown at checkout.

Delivery costs

United Kingdom: Standard delivery GBP 4.99. Free standard delivery on orders of GBP 50 or more.

European Union: free standard delivery.

Other international destinations: from GBP 23.99, or carrier-calculated rates shown at checkout.

The exact cost for your order is always shown at checkout before you pay.

Delivery times

The estimated delivery window for your address is shown at checkout and in your order confirmation email. Estimates are not guaranteed, and customs checks can add time to international orders.

Customs, duties and taxes

Orders sent outside the UK may be subject to import duties and taxes. Where prepaid duties are offered at checkout, these are charged before payment; otherwise they are payable by the recipient on delivery.

Tracking

When your order is dispatched we will email you a shipping confirmation with tracking details where available.

Problems with delivery

If your order is late, damaged or incorrect, please contact us using the details on our Contact page, quoting your order number.